Location: 3rd Mile, Jalan Pantai, 71000 Port Dickson, Negeri SembilanContact: +606 647 6688
We purchased 2 rooms during the previous Matta fair, and decided to book the room since it is expiring. Packed with our stuff, we came here together with my sister and brother-in-law. We decided to to drive along the coastal road to Port Dickson, which means we are driving through Banting and going to Port Dickson. Even though it is longer route, we feels relax and this is suppose to be. Along the way, we decided to stop at Tg Sepat and pay a visit to my aunty's house.
Not long after we start our journey, we make another short stop. This time we stop by the roadside because we want to buy some fruits, and there are aplenty of dragon fruit stalls along the road. Soon, we reach our intended destination.
Soon we check-in to our room, premium water chalet. The room was nice, comfy and has a king size bed with additional bed besides it. We liked the room's setting, a bit classical if you would like to ask me. After the sleep, we called up to the housekeeping, requesting for wine glass and some ice. To our horror, it took bout an hour and we still can't received what we request. We make another call to follow up. Next, we need to call up again for technician to fix our TV. It can't display the program properly, and it takes more than half an hour to fix it. What a waste of time waiting for both of the request, and I mean it's real waste of time compare with the price we paying.
At night, we had our dinner at the hotel. The food is quite pricy, but luckily we have bought the discounted coupun during the Matta fair. Food is average rating over here. During the dinner, we ordered pizza as our supper. The waiter was kind enough to send it to our room at specific time, which he does not need to do it. Credit to the waiter. Breakfast at the hotel also doesn't give us a good memory, except some jokes created by the hotel's resident there.
We would recommend one to visit the Spa, as the centre is built from glass and looks classy. The lounge is gorgeous, awesome. We didn't take any treatment over here, but ordered some drinks and enjoying the view.Upon check-out, we complained to the front counter staff and he seems doesn't understand what we are trying to say. Fed-up with it, we request to see the manager in duty and explains our experience we had during the stay. She noted down and mentioned will take actions with it. The manager even gave us her contact number, and mentioned that we can call her if we are coming back for another stay.
Overall, the surrounding scenery is beautiful especially during the sunset. But we do hope the hotel management can raise their bar for their services, a 5-stars service in line with the hype we heard about this hotel before we made our booking.
http://www.avillionportdickson.com/
